TERMS AND CONDITIONS
ORDERING:
Orders are accepted via fax 704-788-8950, e-mail [email protected] or our toll free number 1-800-841-4499...You will get a human, we promise! There is no minimum order required.
SHIPPING:
All orders are shipped ground UPS, unless air services are requested. If an order it not shipped complete a back order may or may not be kept. You will be notified on your invoice if the back order was canceled. To help to minimize shipping charges, we will try and contact the customer before shipping back orders to see if they would like to add to the order. Customers are responsible for ALL shipping charges.
TERMS:
OPEN ACCOUNT:
Customers that have established an open account will be able to take a 10% early payment discount if their payment is sent within 5 days of the receipt of the merchandise or net 30 days. To be considered for an open account, the customer must be rated 1 or 2 with the Jewelers Board of Trade or the customer may request to fill out a credit application. Accounts past due 30 days or more will be charged interest at the rate of 1.5% per month or 18% annually.
We will also ship COD for any customer not listed with the Jewelers Board of Trade or that does not wish to fill out a credit application.
We accept VISA, MASTERCARD and AMERICAN EXPRESS. Customers who wish to use a credit card will be able to take a 5% discount for early payment.
RETURNS:
Returns will be allowed up to 30 days from the date of the invoice. All items must be in the original condition with no alterations. To receive the correct price for a returned item(s), include either a copy of the original invoice or the label that was provided with the sku number legible. Without either of these, the return will be issued at a fair market value. Credits will be issued for future orders. Under no circumstances will a check or credit card refund be issued. Shipping charges are nonrefundable. All special orders are non-returnable.
Orders are accepted via fax 704-788-8950, e-mail [email protected] or our toll free number 1-800-841-4499...You will get a human, we promise! There is no minimum order required.
SHIPPING:
All orders are shipped ground UPS, unless air services are requested. If an order it not shipped complete a back order may or may not be kept. You will be notified on your invoice if the back order was canceled. To help to minimize shipping charges, we will try and contact the customer before shipping back orders to see if they would like to add to the order. Customers are responsible for ALL shipping charges.
TERMS:
OPEN ACCOUNT:
Customers that have established an open account will be able to take a 10% early payment discount if their payment is sent within 5 days of the receipt of the merchandise or net 30 days. To be considered for an open account, the customer must be rated 1 or 2 with the Jewelers Board of Trade or the customer may request to fill out a credit application. Accounts past due 30 days or more will be charged interest at the rate of 1.5% per month or 18% annually.
We will also ship COD for any customer not listed with the Jewelers Board of Trade or that does not wish to fill out a credit application.
We accept VISA, MASTERCARD and AMERICAN EXPRESS. Customers who wish to use a credit card will be able to take a 5% discount for early payment.
RETURNS:
Returns will be allowed up to 30 days from the date of the invoice. All items must be in the original condition with no alterations. To receive the correct price for a returned item(s), include either a copy of the original invoice or the label that was provided with the sku number legible. Without either of these, the return will be issued at a fair market value. Credits will be issued for future orders. Under no circumstances will a check or credit card refund be issued. Shipping charges are nonrefundable. All special orders are non-returnable.
